Privacy Policy
fcg.co.uk (our website) is provided by Fusion Consulting Group Limited (‘we’, ‘our’ or ‘us’). We are the controller of personal data obtained via our website, meaning we are the organisation legally responsible for deciding how and for what purposes it is used.
The Fusion Consulting Group includes companies providing accountancy, tax, financial services, consulting, recruitment and legal services. When you submit an enquiry through our website, your personal data is initially received and processed by Fusion Consulting Group Limited. Where your enquiry relates to a specific Group service, we will pass it to the relevant Group company so that it can respond to you. That company will then become a separate controller for its own processing of your personal data in connection with the services it provides to you.
Fusion Consulting Group consists of a number of independently regulated entities, and therefore you should review the privacy policies relating to each independent as required (and note that the specific entities privacy policy will always take precedence over this document):
Fusion Law has its own privacy policy covering its processing of personal data in connection with legal services. View the Fusion Law privacy policy.
Fusion Financial has its own privacy policy covering its processing of personal data in connection with legal services. View the Fusion Financial privacy policy.
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your personal data) in connection with your use of our website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.
We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR). We may also be subject to the EU General Data Protection Regulation (EU GDPR) in relation to goods and services we offer to individuals and our wider operations in the European Economic Area (EEA).
Third-party links
Throughout our website we may link to other websites owned and operated by certain trusted third parties. Those third-party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to those third-party websites, please consult their privacy policies as appropriate.
Personal data we collect about you
The personal data we collect about you depends on the particular activities carried out through our website. We will collect and use the following personal data about you:
- your name, address and contact information, including email address and telephone number and company details, job title, profession
- your billing information, transaction and payment card or other payment method information
- bank account and payment details
- details of any information, feedback or other matters you give to us by phone, email, post or via social media
- information about the services we provide to you
- IP address, web browser type and version, operating system and your activity on our website
You must provide this personal data to use our website and the services on it unless we tell you that you have a choice.
We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below.
How your personal data is collected
We collect personal data from you:
- directly, when you enter or send us information, such as when you contact us (including via email), and
- indirectly, such as your browsing activity while on our website; we will usually collect information indirectly using the technologies explained in the section on ‘Cookies’ below
How we use your personal data
Under data protection law, we can only use your personal data if we have a proper reason, e.g.:
- where you have given consent
- to comply with our legal and regulatory obligations
- for the performance of a contract with you or to take steps at your request before entering into a contract, or
- for our legitimate interests or those of a third party
A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- where we need to perform the contract we are about to enter into or have entered into with you
- where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
- where we need to comply with a legal obligation
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Marketing
Existing customers. Where you are an existing or former customer and your contact details were obtained in the course of providing services to you, we may send you electronic marketing communications about our own similar services without your prior consent, provided you have not opted out. This is permitted under the “soft opt-in” exception in the Privacy and Electronic Communications Regulations 2003 (PECR). We will always give you the opportunity to opt out at the point of first collection and in every subsequent communication.
All other individuals. Where you are not an existing or former customer, or where the soft opt-in does not apply, we will only send you electronic marketing communications with your prior consent. Where consent is needed, we will ask for it separately and clearly.
Intra-group marketing. Your personal data may be shared with other companies within the Fusion Consulting Group so that they can provide you with information about their own services which may be of interest to you. Where electronic marketing to you by another Group company requires your consent under PECR, that consent will be sought separately from you before your data is shared for that purpose and before any such communications are sent. Each Group company that contacts you for marketing purposes does so as a separate controller.
You have the right to opt out of receiving marketing communications at any time by:
- contacting us at info@fcg.co.uk; or
- using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts
We may ask you to confirm or update your marketing preferences if you ask us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.
We will always treat your personal data with the utmost respect and never share it with organisations outside the Fusion Consulting Group for their marketing purposes.
Your right to object to direct marketing is absolute. For more information on your right to object at any time to your personal data being used for marketing purposes, see ‘Your rights’ below.
Who we share your personal data with
We routinely share personal data with:
- third parties we use to help deliver our services to you, e.g. payment service providers, subcontractors or software providers
- other third parties we use to help us run our business, e.g. marketing agencies, website hosts and website analytics providers
- other companies within the Fusion Consulting Group, for operational, administrative and marketing purposes as described in this policy
We only allow those organisations to handle your personal data if we are satisfied they take appropriate measures to protect your personal data.
We or the third parties mentioned above occasionally also share personal data with:
- our and their external auditors, e.g. in relation to the audit of our or their accounts, in which case the recipient of the information will be bound by confidentiality obligations
- our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations
- law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations
- other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency — usually, information will be anonymised but this may not always be possible, and the recipient of any of your personal data will be bound by confidentiality obligations
How long your personal data will be kept
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
By law we have to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers for tax purposes.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Transferring your personal data out of the UK
The EEA, UK and other countries outside the EEA and the UK have differing data protection laws, some of which may provide lower levels of protection of privacy.
It is sometimes necessary for us to transfer your personal data to countries outside the UK and EEA. In those cases, we will comply with applicable UK and EEA data protection law and will ensure that at least one of the following safeguards is in place:
- the transfer is to a country that has been assessed by the UK government as providing an adequate level of protection for personal data (an “adequacy decision”) — the current list of such countries is maintained by the Information Commissioner’s Office at ico.org.uk
- we have entered into standard contractual clauses approved by the Secretary of State with the recipient, which provide enforceable rights and effective legal remedies for data subjects
- a specific exception under data protection law applies, such as your explicit consent, the transfer being necessary for the performance of a contract, or the transfer being necessary for the establishment, exercise or defence of legal claims
If you would like further information about data transferred outside the UK/EEA, please contact us (see ‘How to contact us’ below).
Cookies
A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. For further information on cookies please see our Cookie Policy below.
Your rights
You generally have the following rights, which you can usually exercise free of charge:
| Right | Description |
| Access | The right to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. |
| Rectification | The right to require us to correct any mistakes in your personal data. |
| Erasure | The right to require us to delete your personal data, in certain situations. |
| Restriction of processing | The right to require us to restrict processing of your personal data in certain situations. |
| Data portability | The right to receive the personal data you provided to us in a structured, commonly used and machine-readable format and/or transmit that data to a third party, in certain situations. |
| To object | The right to object at any time to your personal data being processed for direct marketing (including profiling); and in certain other situations to our continued processing of your personal data. |
| Withdraw consent | The right to withdraw consent at any time where we are relying on consent to process your personal data. |
If you would like to exercise any of those rights, please email, call or write to us — see below: ‘How to contact us’. When contacting us please:
- provide enough information to identify yourself (e.g. your full name, address and customer or matter reference number) and any additional identity information we may reasonably request from you, and
- let us know which right(s) you want to exercise and the information to which your request relates
Keeping your personal data secure
We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine need to access it.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
How to complain
Please contact us if you have any queries or concerns about our use of your personal data (see below ‘How to contact us’). We hope we will be able to resolve any issues you may have.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO). The ICO may be contacted at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.
Changes to this privacy policy
This privacy policy was last updated on 10 April 2026. We may change this privacy policy from time to time. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
How to contact us
You can contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.
| Our contact details
Fusion Consulting Group Limited (registered company number [X]) Registered address: 298 Regents Park Road, Finchley, London N3 2SZ Data Protection Contact: Mr Adam Maurice Email: info@fcg.co.uk Telephone: 0203 841 7010 |
Cookie Policy
Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy above, which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.
Our website
This cookie policy relates to your use of our website at fcg.co.uk.
Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.
What are cookies?
A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.
For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, or www.aboutcookies.org.
Consent to use cookies
Please note that third parties may also use cookies, over which we have no control. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services.
If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.
Types of cookies we use
We use the following categories of cookies:
- Strictly necessary cookies. These are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services. These cookies do not require your consent.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can view the full cookie table here.
